Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05361
VM0005361Silvermember5361@example.test · +601110005361 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
1,003
Current loyalty balance
Lifetime Spend
RM 1,254
Across 11 visits
Total Visits
11
Since 2025-11-25
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
138d
2026-05-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,003 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 7
Outlet purchase
2026-05-12 · Member activity · RM 78.75
App session
2026-04-30 · OPLUMO Outlet 7
Points credited
2026-04-18 · Member activity · RM 89.25
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 7
Outlet purchase
2026-03-25 · Member activity · RM 99.75
Points credited
2026-03-13 · OPLUMO Outlet 7
Outlet purchase
2026-03-01 · Member activity · RM 110.25