Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05344
VM0005344Goldmember5344@example.test · +601110005344 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
4,143
Current loyalty balance
Lifetime Spend
RM 5,179
Across 38 visits
Total Visits
38
Since 2024-06-22
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,143 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 7
Outlet purchase
2026-04-07 · Member activity · RM 82.50
App session
2026-03-26 · OPLUMO Outlet 7
Points credited
2026-03-14 · Member activity · RM 93.50
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 7
Outlet purchase
2026-02-18 · Member activity · RM 104.50
Points credited
2026-02-06 · OPLUMO Outlet 7
Outlet purchase
2026-01-25 · Member activity · RM 115.50