Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05341
VM0005341Goldmember5341@example.test · +601110005341 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,740
Current loyalty balance
Lifetime Spend
RM 5,926
Across 41 visits
Total Visits
41
Since 2024-10-19
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,740 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 4
Outlet purchase
2026-09-27 · Member activity · RM 130.50
App session
2026-09-15 · OPLUMO Outlet 4
Points credited
2026-09-03 · Member activity · RM 147.90
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 4
Outlet purchase
2026-08-10 · Member activity · RM 165.30
Points credited
2026-07-29 · OPLUMO Outlet 4
Outlet purchase
2026-07-17 · Member activity · RM 182.70