Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05336
VM0005336Membermember5336@example.test · +601110005336 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
626
Current loyalty balance
Lifetime Spend
RM 783
Across 6 visits
Total Visits
6
Since 2026-02-16
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
145d
2026-05-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
626 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 16
Outlet purchase
2026-05-05 · Member activity · RM 85.50
App session
2026-04-23 · OPLUMO Outlet 16
Points credited
2026-04-11 · Member activity · RM 96.90
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 16
Outlet purchase
2026-03-18 · Member activity · RM 108.30
Points credited
2026-03-06 · OPLUMO Outlet 16
Outlet purchase
2026-02-22 · Member activity · RM 119.70