Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05333
VM0005333Platinummember5333@example.test · +601110005333 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,179
Current loyalty balance
Lifetime Spend
RM 6,474
Across 41 visits
Total Visits
41
Since 2024-04-26
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
176d
2026-04-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,179 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 13
Outlet purchase
2026-04-04 · Member activity · RM 115.50
App session
2026-03-23 · OPLUMO Outlet 13
Points credited
2026-03-11 · Member activity · RM 130.90
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 13
Outlet purchase
2026-02-15 · Member activity · RM 146.30
Points credited
2026-02-03 · OPLUMO Outlet 13
Outlet purchase
2026-01-22 · Member activity · RM 161.70