Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05332
VM0005332Silvermember5332@example.test · +601110005332 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,226
Current loyalty balance
Lifetime Spend
RM 2,784
Across 16 visits
Total Visits
16
Since 2025-09-16
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
118d
2026-06-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,226 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 12
Outlet purchase
2026-06-01 · Member activity · RM 113.25
App session
2026-05-20 · OPLUMO Outlet 12
Points credited
2026-05-08 · Member activity · RM 128.35
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 12
Outlet purchase
2026-04-14 · Member activity · RM 143.45
Points credited
2026-04-02 · OPLUMO Outlet 12
Outlet purchase
2026-03-21 · Member activity · RM 158.55