Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05330
VM0005330Goldmember5330@example.test · +601110005330 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,254
Current loyalty balance
Lifetime Spend
RM 5,318
Across 26 visits
Total Visits
26
Since 2025-06-17
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,254 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 10
Outlet purchase
2026-08-29 · Member activity · RM 124.50
App session
2026-08-17 · OPLUMO Outlet 10
Points credited
2026-08-05 · Member activity · RM 141.10
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 10
Outlet purchase
2026-07-12 · Member activity · RM 157.70
Points credited
2026-06-30 · OPLUMO Outlet 10
Outlet purchase
2026-06-18 · Member activity · RM 174.30