Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05329
VM0005329Platinummember5329@example.test · +601110005329 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
6,155
Current loyalty balance
Lifetime Spend
RM 7,695
Across 38 visits
Total Visits
38
Since 2024-10-31
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,155 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 9
Outlet purchase
2026-08-16 · Member activity · RM 134.25
App session
2026-08-04 · OPLUMO Outlet 9
Points credited
2026-07-23 · Member activity · RM 152.15
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 9
Outlet purchase
2026-06-29 · Member activity · RM 170.05
Points credited
2026-06-17 · OPLUMO Outlet 9
Outlet purchase
2026-06-05 · Member activity · RM 187.95