Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05324
VM0005324Goldmember5324@example.test · +601110005324 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
4,740
Current loyalty balance
Lifetime Spend
RM 5,925
Across 43 visits
Total Visits
43
Since 2024-08-12
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,740 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 4
Outlet purchase
2026-08-26 · Member activity · RM 89.25
App session
2026-08-14 · OPLUMO Outlet 4
Points credited
2026-08-02 · Member activity · RM 101.15
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 4
Outlet purchase
2026-07-09 · Member activity · RM 113.05
Points credited
2026-06-27 · OPLUMO Outlet 4
Outlet purchase
2026-06-15 · Member activity · RM 124.95