Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05314
VM0005314Goldmember5314@example.test · +601110005314 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,272
Current loyalty balance
Lifetime Spend
RM 4,091
Across 38 visits
Total Visits
38
Since 2024-09-01
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,272 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 11
Outlet purchase
2026-06-17 · Member activity · RM 99.00
App session
2026-06-05 · OPLUMO Outlet 11
Points credited
2026-05-24 · Member activity · RM 112.20
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 11
Outlet purchase
2026-04-30 · Member activity · RM 125.40
Points credited
2026-04-18 · OPLUMO Outlet 11
Outlet purchase
2026-04-06 · Member activity · RM 138.60