Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05313
VM0005313Membermember5313@example.test · +601110005313 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
870
Current loyalty balance
Lifetime Spend
RM 1,088
Across 6 visits
Total Visits
6
Since 2026-02-15
Average Order Value
RM 172
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
146d
2026-05-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
870 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 10
Outlet purchase
2026-05-04 · Member activity · RM 129.00
App session
2026-04-22 · OPLUMO Outlet 10
Points credited
2026-04-10 · Member activity · RM 146.20
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 10
Outlet purchase
2026-03-17 · Member activity · RM 163.40
Points credited
2026-03-05 · OPLUMO Outlet 10
Outlet purchase
2026-02-21 · Member activity · RM 180.60