Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05310
VM0005310Membermember5310@example.test · +601110005310 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
657
Current loyalty balance
Lifetime Spend
RM 822
Across 9 visits
Total Visits
9
Since 2025-12-23
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
657 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 7
Outlet purchase
2026-05-04 · Member activity · RM 74.25
App session
2026-04-22 · OPLUMO Outlet 7
Points credited
2026-04-10 · Member activity · RM 84.15
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 7
Outlet purchase
2026-03-17 · Member activity · RM 94.05
Points credited
2026-03-05 · OPLUMO Outlet 7
Outlet purchase
2026-02-21 · Member activity · RM 103.95