Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 00531
VM0000531Membermember531@example.test · +601110000531 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted In
Points Balance
449
Current loyalty balance
Lifetime Spend
RM 562
Across 7 visits
Total Visits
7
Since 2026-05-20
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
34d
2026-09-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
449 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 5
Outlet purchase
2026-08-24 · Member activity · RM 50.25
App session
2026-08-12 · OPLUMO Outlet 5
Points credited
2026-07-31 · Member activity · RM 56.95
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 5
Outlet purchase
2026-07-07 · Member activity · RM 63.65
Points credited
2026-06-25 · OPLUMO Outlet 5
Outlet purchase
2026-06-13 · Member activity · RM 70.35