Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05308
VM0005308Goldmember5308@example.test · +601110005308 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,474
Current loyalty balance
Lifetime Spend
RM 3,093
Across 21 visits
Total Visits
21
Since 2025-05-04
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,474 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 5
Outlet purchase
2026-04-17 · Member activity · RM 107.25
App session
2026-04-05 · OPLUMO Outlet 5
Points credited
2026-03-24 · Member activity · RM 121.55
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 5
Outlet purchase
2026-02-28 · Member activity · RM 135.85
Points credited
2026-02-16 · OPLUMO Outlet 5
Outlet purchase
2026-02-04 · Member activity · RM 150.15