Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05306
VM0005306Platinummember5306@example.test · +601110005306 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
6,156
Current loyalty balance
Lifetime Spend
RM 7,696
Across 44 visits
Total Visits
44
Since 2024-08-20
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,156 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 3
Outlet purchase
2026-09-21 · Member activity · RM 105.75
App session
2026-09-09 · OPLUMO Outlet 3
Points credited
2026-08-28 · Member activity · RM 119.85
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 3
Outlet purchase
2026-08-04 · Member activity · RM 133.95
Points credited
2026-07-23 · OPLUMO Outlet 3
Outlet purchase
2026-07-11 · Member activity · RM 148.05