Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05286
VM0005286Membermember5286@example.test · +601110005286 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
880
Current loyalty balance
Lifetime Spend
RM 1,101
Across 9 visits
Total Visits
9
Since 2026-01-02
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
880 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 17
Outlet purchase
2026-05-14 · Member activity · RM 93.75
App session
2026-05-02 · OPLUMO Outlet 17
Points credited
2026-04-20 · Member activity · RM 106.25
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 17
Outlet purchase
2026-03-27 · Member activity · RM 118.75
Points credited
2026-03-15 · OPLUMO Outlet 17
Outlet purchase
2026-03-03 · Member activity · RM 131.25