Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05282
VM0005282Membermember5282@example.test · +601110005282 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
536
Current loyalty balance
Lifetime Spend
RM 670
Across 6 visits
Total Visits
6
Since 2026-01-18
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
174d
2026-04-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
536 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 13
Outlet purchase
2026-04-06 · Member activity · RM 93.00
App session
2026-03-25 · OPLUMO Outlet 13
Points credited
2026-03-13 · Member activity · RM 105.40
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 13
Outlet purchase
2026-02-17 · Member activity · RM 117.80
Points credited
2026-02-05 · OPLUMO Outlet 13
Outlet purchase
2026-01-24 · Member activity · RM 130.20