Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05274
VM0005274Goldmember5274@example.test · +601110005274 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,445
Current loyalty balance
Lifetime Spend
RM 3,056
Across 43 visits
Total Visits
43
Since 2024-03-24
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,445 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 5
Outlet purchase
2026-04-07 · Member activity · RM 55.50
App session
2026-03-26 · OPLUMO Outlet 5
Points credited
2026-03-14 · Member activity · RM 62.90
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 5
Outlet purchase
2026-02-18 · Member activity · RM 70.30
Points credited
2026-02-06 · OPLUMO Outlet 5
Outlet purchase
2026-01-25 · Member activity · RM 77.70