Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05273
VM0005273Platinummember5273@example.test · +601110005273 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
5,029
Current loyalty balance
Lifetime Spend
RM 6,286
Across 38 visits
Total Visits
38
Since 2024-06-21
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
174d
2026-04-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,029 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 4
Outlet purchase
2026-04-06 · Member activity · RM 132.75
App session
2026-03-25 · OPLUMO Outlet 4
Points credited
2026-03-13 · Member activity · RM 150.45
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 4
Outlet purchase
2026-02-17 · Member activity · RM 168.15
Points credited
2026-02-05 · OPLUMO Outlet 4
Outlet purchase
2026-01-24 · Member activity · RM 185.85