Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05272
VM0005272Silvermember5272@example.test · +601110005272 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
1,065
Current loyalty balance
Lifetime Spend
RM 1,332
Across 21 visits
Total Visits
21
Since 2025-10-11
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,065 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 3
Outlet purchase
2026-09-24 · Member activity · RM 60.00
App session
2026-09-12 · OPLUMO Outlet 3
Points credited
2026-08-31 · Member activity · RM 68.00
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 3
Outlet purchase
2026-08-07 · Member activity · RM 76.00
Points credited
2026-07-26 · OPLUMO Outlet 3
Outlet purchase
2026-07-14 · Member activity · RM 84.00