Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05268
VM0005268Silvermember5268@example.test · +601110005268 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,039
Current loyalty balance
Lifetime Spend
RM 1,300
Across 17 visits
Total Visits
17
Since 2025-11-20
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,039 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 16
Outlet purchase
2026-08-23 · Member activity · RM 70.50
App session
2026-08-11 · OPLUMO Outlet 16
Points credited
2026-07-30 · Member activity · RM 79.90
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 16
Outlet purchase
2026-07-06 · Member activity · RM 89.30
Points credited
2026-06-24 · OPLUMO Outlet 16
Outlet purchase
2026-06-12 · Member activity · RM 98.70