Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05254
VM0005254Silvermember5254@example.test · +601110005254 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
1,929
Current loyalty balance
Lifetime Spend
RM 2,412
Across 32 visits
Total Visits
32
Since 2025-01-23
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
66d
2026-08-04
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,929 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 2
Outlet purchase
2026-07-23 · Member activity · RM 45.75
App session
2026-07-11 · OPLUMO Outlet 2
Points credited
2026-06-29 · Member activity · RM 51.85
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 2
Outlet purchase
2026-06-05 · Member activity · RM 57.95
Points credited
2026-05-24 · OPLUMO Outlet 2
Outlet purchase
2026-05-12 · Member activity · RM 64.05