Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05253
VM0005253Silvermember5253@example.test · +601110005253 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,837
Current loyalty balance
Lifetime Spend
RM 2,296
Across 28 visits
Total Visits
28
Since 2025-05-09
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,837 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 1
Outlet purchase
2026-08-26 · Member activity · RM 59.25
App session
2026-08-14 · OPLUMO Outlet 1
Points credited
2026-08-02 · Member activity · RM 67.15
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 1
Outlet purchase
2026-07-09 · Member activity · RM 75.05
Points credited
2026-06-27 · OPLUMO Outlet 1
Outlet purchase
2026-06-15 · Member activity · RM 82.95