Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00525
VM0000525Silvermember525@example.test · +601110000525 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,430
Current loyalty balance
Lifetime Spend
RM 1,788
Across 37 visits
Total Visits
37
Since 2024-08-12
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,430 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 16
Outlet purchase
2026-05-10 · Member activity · RM 30.00
App session
2026-04-28 · OPLUMO Outlet 16
Points credited
2026-04-16 · Member activity · RM 34.00
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 16
Outlet purchase
2026-03-23 · Member activity · RM 38.00
Points credited
2026-03-11 · OPLUMO Outlet 16
Outlet purchase
2026-02-27 · Member activity · RM 42.00