Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05245
VM0005245Membermember5245@example.test · +601110005245 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
899
Current loyalty balance
Lifetime Spend
RM 1,125
Across 9 visits
Total Visits
9
Since 2026-02-03
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
899 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 10
Outlet purchase
2026-06-15 · Member activity · RM 89.25
App session
2026-06-03 · OPLUMO Outlet 10
Points credited
2026-05-22 · Member activity · RM 101.15
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 10
Outlet purchase
2026-04-28 · Member activity · RM 113.05
Points credited
2026-04-16 · OPLUMO Outlet 10
Outlet purchase
2026-04-04 · Member activity · RM 124.95