Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05237
VM0005237Silvermember5237@example.test · +601110005237 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,369
Current loyalty balance
Lifetime Spend
RM 2,962
Across 34 visits
Total Visits
34
Since 2024-10-01
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,369 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 2
Outlet purchase
2026-05-06 · Member activity · RM 57.00
App session
2026-04-24 · OPLUMO Outlet 2
Points credited
2026-04-12 · Member activity · RM 64.60
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 2
Outlet purchase
2026-03-19 · Member activity · RM 72.20
Points credited
2026-03-07 · OPLUMO Outlet 2
Outlet purchase
2026-02-23 · Member activity · RM 79.80