Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05230
VM0005230Silvermember5230@example.test · +601110005230 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
1,278
Current loyalty balance
Lifetime Spend
RM 1,598
Across 22 visits
Total Visits
22
Since 2025-04-11
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,278 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 12
Outlet purchase
2026-04-12 · Member activity · RM 45.75
App session
2026-03-31 · OPLUMO Outlet 12
Points credited
2026-03-19 · Member activity · RM 51.85
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 12
Outlet purchase
2026-02-23 · Member activity · RM 57.95
Points credited
2026-02-11 · OPLUMO Outlet 12
Outlet purchase
2026-01-30 · Member activity · RM 64.05