Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00523
VM0000523Silvermember523@example.test · +601110000523 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted In
Points Balance
1,077
Current loyalty balance
Lifetime Spend
RM 1,346
Across 7 visits
Total Visits
7
Since 2026-02-04
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,077 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 14
Outlet purchase
2026-05-11 · Member activity · RM 130.50
App session
2026-04-29 · OPLUMO Outlet 14
Points credited
2026-04-17 · Member activity · RM 147.90
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 14
Outlet purchase
2026-03-24 · Member activity · RM 165.30
Points credited
2026-03-12 · OPLUMO Outlet 14
Outlet purchase
2026-02-28 · Member activity · RM 182.70