Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05222
VM0005222Goldmember5222@example.test · +601110005222 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted Out
Points Balance
3,539
Current loyalty balance
Lifetime Spend
RM 4,424
Across 29 visits
Total Visits
29
Since 2025-05-20
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,539 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 4
Outlet purchase
2026-09-24 · Member activity · RM 102.75
App session
2026-09-12 · OPLUMO Outlet 4
Points credited
2026-08-31 · Member activity · RM 116.45
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 4
Outlet purchase
2026-08-07 · Member activity · RM 130.15
Points credited
2026-07-26 · OPLUMO Outlet 4
Outlet purchase
2026-07-14 · Member activity · RM 143.85