Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05217
VM0005217Membermember5217@example.test · +601110005217 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
75
Current loyalty balance
Lifetime Spend
RM 94
Across 2 visits
Total Visits
2
Since 2026-04-03
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
171d
2026-04-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
75 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 16
Outlet purchase
2026-04-09 · Member activity · RM 42.75
App session
2026-03-28 · OPLUMO Outlet 16
Points credited
2026-03-16 · Member activity · RM 48.45
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 16
Outlet purchase
2026-02-20 · Member activity · RM 54.15
Points credited
2026-02-08 · OPLUMO Outlet 16
Outlet purchase
2026-01-27 · Member activity · RM 59.85