Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05213
VM0005213Silvermember5213@example.test · +601110005213 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,568
Current loyalty balance
Lifetime Spend
RM 1,961
Across 39 visits
Total Visits
39
Since 2024-10-15
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,568 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 12
Outlet purchase
2026-08-18 · Member activity · RM 33.00
App session
2026-08-06 · OPLUMO Outlet 12
Points credited
2026-07-25 · Member activity · RM 37.40
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 12
Outlet purchase
2026-07-01 · Member activity · RM 41.80
Points credited
2026-06-19 · OPLUMO Outlet 12
Outlet purchase
2026-06-07 · Member activity · RM 46.20