Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00521
VM0000521Silvermember521@example.test · +601110000521 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,409
Current loyalty balance
Lifetime Spend
RM 1,762
Across 22 visits
Total Visits
22
Since 2025-08-13
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
44d
2026-08-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,409 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 12
Outlet purchase
2026-08-14 · Member activity · RM 57.75
App session
2026-08-02 · OPLUMO Outlet 12
Points credited
2026-07-21 · Member activity · RM 65.45
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 12
Outlet purchase
2026-06-27 · Member activity · RM 73.15
Points credited
2026-06-15 · OPLUMO Outlet 12
Outlet purchase
2026-06-03 · Member activity · RM 80.85