Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05202
VM0005202Goldmember5202@example.test · +601110005202 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,486
Current loyalty balance
Lifetime Spend
RM 4,359
Across 34 visits
Total Visits
34
Since 2024-10-04
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,486 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 1
Outlet purchase
2026-05-09 · Member activity · RM 118.50
App session
2026-04-27 · OPLUMO Outlet 1
Points credited
2026-04-15 · Member activity · RM 134.30
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 1
Outlet purchase
2026-03-22 · Member activity · RM 150.10
Points credited
2026-03-10 · OPLUMO Outlet 1
Outlet purchase
2026-02-26 · Member activity · RM 165.90