Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05196
VM0005196Membermember5196@example.test · +601110005196 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
85
Current loyalty balance
Lifetime Spend
RM 107
Across 1 visits
Total Visits
1
Since 2026-04-05
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
85 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 12
Outlet purchase
2026-04-11 · Member activity · RM 93.00
App session
2026-03-30 · OPLUMO Outlet 12
Points credited
2026-03-18 · Member activity · RM 105.40
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 12
Outlet purchase
2026-02-22 · Member activity · RM 117.80
Points credited
2026-02-10 · OPLUMO Outlet 12
Outlet purchase
2026-01-29 · Member activity · RM 130.20