Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 05195
VM0005195Membermember5195@example.test · +601110005195 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted In
Points Balance
897
Current loyalty balance
Lifetime Spend
RM 1,122
Across 14 visits
Total Visits
14
Since 2026-01-11
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
897 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 11
Outlet purchase
2026-08-21 · Member activity · RM 78.75
App session
2026-08-09 · OPLUMO Outlet 11
Points credited
2026-07-28 · Member activity · RM 89.25
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 11
Outlet purchase
2026-07-04 · Member activity · RM 99.75
Points credited
2026-06-22 · OPLUMO Outlet 11
Outlet purchase
2026-06-10 · Member activity · RM 110.25