Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05188
VM0005188Membermember5188@example.test · +601110005188 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
206
Current loyalty balance
Lifetime Spend
RM 258
Across 3 visits
Total Visits
3
Since 2026-07-26
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
206 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 4
Outlet purchase
2026-08-19 · Member activity · RM 82.50
App session
2026-08-07 · OPLUMO Outlet 4
Points credited
2026-07-26 · Member activity · RM 93.50
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 4
Outlet purchase
2026-07-02 · Member activity · RM 104.50
Points credited
2026-06-20 · OPLUMO Outlet 4
Outlet purchase
2026-06-08 · Member activity · RM 115.50