Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 05187
VM0005187Membermember5187@example.test · +601110005187 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted In
Points Balance
415
Current loyalty balance
Lifetime Spend
RM 520
Across 5 visits
Total Visits
5
Since 2026-06-15
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
415 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 3
Outlet purchase
2026-08-14 · Member activity · RM 81.00
App session
2026-08-02 · OPLUMO Outlet 3
Points credited
2026-07-21 · Member activity · RM 91.80
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 3
Outlet purchase
2026-06-27 · Member activity · RM 102.60
Points credited
2026-06-15 · OPLUMO Outlet 3
Outlet purchase
2026-06-03 · Member activity · RM 113.40