Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05177
VM0005177Membermember5177@example.test · +601110005177 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
167
Current loyalty balance
Lifetime Spend
RM 209
Across 6 visits
Total Visits
6
Since 2026-07-01
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
167 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 10
Outlet purchase
2026-09-17 · Member activity · RM 25.50
App session
2026-09-05 · OPLUMO Outlet 10
Points credited
2026-08-24 · Member activity · RM 28.90
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 10
Outlet purchase
2026-07-31 · Member activity · RM 32.30
Points credited
2026-07-19 · OPLUMO Outlet 10
Outlet purchase
2026-07-07 · Member activity · RM 35.70