Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05174
VM0005174Membermember5174@example.test · +601110005174 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
927
Current loyalty balance
Lifetime Spend
RM 1,160
Across 25 visits
Total Visits
25
Since 2025-04-11
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
114d
2026-06-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
927 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 7
Outlet purchase
2026-06-05 · Member activity · RM 45.75
App session
2026-05-24 · OPLUMO Outlet 7
Points credited
2026-05-12 · Member activity · RM 51.85
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 7
Outlet purchase
2026-04-18 · Member activity · RM 57.95
Points credited
2026-04-06 · OPLUMO Outlet 7
Outlet purchase
2026-03-25 · Member activity · RM 64.05