Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05164
VM0005164Silvermember5164@example.test · +601110005164 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,386
Current loyalty balance
Lifetime Spend
RM 1,733
Across 13 visits
Total Visits
13
Since 2025-10-10
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,386 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 14
Outlet purchase
2026-05-02 · Member activity · RM 93.00
App session
2026-04-20 · OPLUMO Outlet 14
Points credited
2026-04-08 · Member activity · RM 105.40
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 14
Outlet purchase
2026-03-15 · Member activity · RM 117.80
Points credited
2026-03-03 · OPLUMO Outlet 14
Outlet purchase
2026-02-19 · Member activity · RM 130.20