Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 05163
VM0005163Goldmember5163@example.test · +601110005163 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
3,127
Current loyalty balance
Lifetime Spend
RM 3,909
Across 41 visits
Total Visits
41
Since 2024-10-16
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,127 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 13
Outlet purchase
2026-09-24 · Member activity · RM 82.50
App session
2026-09-12 · OPLUMO Outlet 13
Points credited
2026-08-31 · Member activity · RM 93.50
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 13
Outlet purchase
2026-08-07 · Member activity · RM 104.50
Points credited
2026-07-26 · OPLUMO Outlet 13
Outlet purchase
2026-07-14 · Member activity · RM 115.50