Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05160
VM0005160Membermember5160@example.test · +601110005160 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
764
Current loyalty balance
Lifetime Spend
RM 956
Across 29 visits
Total Visits
29
Since 2024-12-08
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
764 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 10
Outlet purchase
2026-04-14 · Member activity · RM 30.75
App session
2026-04-02 · OPLUMO Outlet 10
Points credited
2026-03-21 · Member activity · RM 34.85
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 10
Outlet purchase
2026-02-25 · Member activity · RM 38.95
Points credited
2026-02-13 · OPLUMO Outlet 10
Outlet purchase
2026-02-01 · Member activity · RM 43.05