Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05149
VM0005149Silvermember5149@example.test · +601110005149 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,174
Current loyalty balance
Lifetime Spend
RM 1,468
Across 15 visits
Total Visits
15
Since 2026-01-11
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,174 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 16
Outlet purchase
2026-09-08 · Member activity · RM 91.50
App session
2026-08-27 · OPLUMO Outlet 16
Points credited
2026-08-15 · Member activity · RM 103.70
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 16
Outlet purchase
2026-07-22 · Member activity · RM 115.90
Points credited
2026-07-10 · OPLUMO Outlet 16
Outlet purchase
2026-06-28 · Member activity · RM 128.10