Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05146
VM0005146Silvermember5146@example.test · +601110005146 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,326
Current loyalty balance
Lifetime Spend
RM 1,658
Across 37 visits
Total Visits
37
Since 2024-11-11
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
49d
2026-08-21
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,326 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 13
Outlet purchase
2026-08-09 · Member activity · RM 31.50
App session
2026-07-28 · OPLUMO Outlet 13
Points credited
2026-07-16 · Member activity · RM 35.70
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 13
Outlet purchase
2026-06-22 · Member activity · RM 39.90
Points credited
2026-06-10 · OPLUMO Outlet 13
Outlet purchase
2026-05-29 · Member activity · RM 44.10