Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05141
VM0005141Goldmember5141@example.test · +601110005141 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,902
Current loyalty balance
Lifetime Spend
RM 3,628
Across 19 visits
Total Visits
19
Since 2025-08-13
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
98d
2026-07-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,902 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 8
Outlet purchase
2026-06-21 · Member activity · RM 119.25
App session
2026-06-09 · OPLUMO Outlet 8
Points credited
2026-05-28 · Member activity · RM 135.15
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 8
Outlet purchase
2026-05-04 · Member activity · RM 151.05
Points credited
2026-04-22 · OPLUMO Outlet 8
Outlet purchase
2026-04-10 · Member activity · RM 166.95