Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05130
VM0005130Silvermember5130@example.test · +601110005130 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,263
Current loyalty balance
Lifetime Spend
RM 1,579
Across 15 visits
Total Visits
15
Since 2025-08-21
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,263 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 14
Outlet purchase
2026-04-18 · Member activity · RM 66.75
App session
2026-04-06 · OPLUMO Outlet 14
Points credited
2026-03-25 · Member activity · RM 75.65
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 14
Outlet purchase
2026-03-01 · Member activity · RM 84.55
Points credited
2026-02-17 · OPLUMO Outlet 14
Outlet purchase
2026-02-05 · Member activity · RM 93.45