Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05124
VM0005124Goldmember5124@example.test · +601110005124 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,818
Current loyalty balance
Lifetime Spend
RM 3,523
Across 23 visits
Total Visits
23
Since 2025-08-20
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,818 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 8
Outlet purchase
2026-09-08 · Member activity · RM 99.00
App session
2026-08-27 · OPLUMO Outlet 8
Points credited
2026-08-15 · Member activity · RM 112.20
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 8
Outlet purchase
2026-07-22 · Member activity · RM 125.40
Points credited
2026-07-10 · OPLUMO Outlet 8
Outlet purchase
2026-06-28 · Member activity · RM 138.60