Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05117
VM0005117Goldmember5117@example.test · +601110005117 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,642
Current loyalty balance
Lifetime Spend
RM 4,553
Across 23 visits
Total Visits
23
Since 2025-07-30
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,642 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 1
Outlet purchase
2026-08-18 · Member activity · RM 123.00
App session
2026-08-06 · OPLUMO Outlet 1
Points credited
2026-07-25 · Member activity · RM 139.40
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 1
Outlet purchase
2026-07-01 · Member activity · RM 155.80
Points credited
2026-06-19 · OPLUMO Outlet 1
Outlet purchase
2026-06-07 · Member activity · RM 172.20