Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05101
VM0005101Silvermember5101@example.test · +601110005101 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,589
Current loyalty balance
Lifetime Spend
RM 1,987
Across 21 visits
Total Visits
21
Since 2025-09-24
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,589 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 2
Outlet purchase
2026-09-07 · Member activity · RM 57.75
App session
2026-08-26 · OPLUMO Outlet 2
Points credited
2026-08-14 · Member activity · RM 65.45
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 2
Outlet purchase
2026-07-21 · Member activity · RM 73.15
Points credited
2026-07-09 · OPLUMO Outlet 2
Outlet purchase
2026-06-27 · Member activity · RM 80.85