Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05100
VM0005100Membermember5100@example.test · +601110005100 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
615
Current loyalty balance
Lifetime Spend
RM 769
Across 31 visits
Total Visits
31
Since 2024-11-25
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
615 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 1
Outlet purchase
2026-05-07 · Member activity · RM 20.25
App session
2026-04-25 · OPLUMO Outlet 1
Points credited
2026-04-13 · Member activity · RM 22.95
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 1
Outlet purchase
2026-03-20 · Member activity · RM 25.65
Points credited
2026-03-08 · OPLUMO Outlet 1
Outlet purchase
2026-02-24 · Member activity · RM 28.35